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We want you to feel safe in the knowledge that when shopping with us you are getting the best deal on the web. The prices you see offered on our site are the same as those you will find by going direct to the supplier. No one else can offer a lower price for any of the experiences on our site.

If within 14 days of your purchase, you do find a supplier that is offering a lower price for the same experience with no additional restrictions on the use of the experience, we'll refund you 100% of the experience purchase price subject to the following conditions:

  1. The Thrill Experiences guarantee applies only to internet retailers that have the identical gift experience in stock, immediately available and priced accurately.
  2. Price Guarantee Refund requests must be submitted within 14 days from the time of purchase at Thrill Experiences.
  3. The guarantee is only valid on gift experience vouchers that have not been redeemed.
  4. Thrill Experiences do not price match on tangible gifts such as gift boxes.
  5. When requesting a refund, please be aware that price comparisons will include credit card fees when calculating the total price.
  6. The Thrill Experiences refund guarantee does not apply when you use money off coupons or vouchers, promotional offers or product-bundle pricing on the order.
  7. The Thrill Experiences guarantee is subject to change at any time and is only available for purchases made in Australia.